About Us

Our team, with combined healthcare and health-tech experience of 100 plus years, brings to you a patient-centric approach to delivering care that is accessible as well as affordable.

Manged by veterans with many decades of experience in healthcare, Novitas currently provides specialist healthcare access to over 50,000 people. Novitas provides 24x7 virtual access to our panel of specialist doctors online within just 15 minutes. Novitas team of highly experienced doctors, specially trained nurses, pharmacists, technicians, and other medical professionals, offering you fast, affordable and convenient healthcare wherever you are.

Novitas offers 24x7 private nursing care, post-surgery care, and specialized care for aging people. We also provide home care for chronic patients, dementia patients, specialized testing, and diagnostic services including dialysis.

Diet and nutrition, medication management, caring companionship, assistance for daily personal demands such as laundry - all needs are taken care of.

We are an independent healthcare provider that aims to serve every nationality living in the UAE.

We compassionately bring personalized care, advanced treatments, unparalleled expertise, state-of-the-art technologies and facilities to all our patients.

We have established expertise in a myriad of services dedicated towards betterment of our patients and communities. With latest technology and a council of experts, we are able to offer next generation healthcare services quickly, easily and closer to you.

Company Purpose

Our purpose is to transform the primary healthcare delivery model to make it more competitive in terms of cost and convenience. To achieve this, we combine an agile team of healthcare workers with smart technology to ensure delivery of adequate care to patients, with high clinical ethos.

Patient-centric approach

Patient care and convenience are our top priorities. It’s a core aspect of our business and an area on which we will never compromise.

Our Team

Our GPs

Our GPs are handpicked to communicate to a diverse population mix and listen to whatever the patient needs to discuss. All our GPs are licensed by the DHA and have a minimum of 5 years of experience. Our GPs undergo specialist training in video and phone consulting, before joining duty.

Our Nurses and Technicians

Our Nurses and Technicians go through a rigorous selection process to ensure they are adequate to aid the consulting doctor as well as offer a human touch, in terms of comfort and understanding, to a diverse population mix. All our Nurses are licensed by the DHA and have a minimum of 5 years of experience. Our nurses undergo specialist training in video and phone consulting, prior to joining duty.

Security and Clinical Governance

Our interface has multiple layers of security and is compliant with the applicable standards in the UAE. The solution is designed around optimized clinical pathways, a unique combination of technology and human interventions, working in the utmost safe and secure environment for the users as well as clinicians. Every episode with the patient is carefully and genuinely weighed on a need-based approach. Prescriptions are issued only if the clinician finds it appropriate and ethical to cure the patient.

Healthcare Messengers

We have a team of dedicated Healthcare Messengers, named Care-on-move. Their only task is to ensure on-time collection of samples for laboratory testing and speedy delivery of prescriptions, without compromising on the quality of items they transport.

What we offer

  • Assistance with daily activities of living
  • Dressing
  • Daily exercise and Rehabilitation
  • Home Renal Dialysis and Care
  • Digital/telemedicine Healthcare

Novitas Clinics

We have 3 medically comprehensive independent community clinics within our network providing instant healthcare solutions to patients. At Novitas clinics, you will have access to our doctors online within 15 minutes.

Novitas Healthcare App

    With the Novitas Healthcare App, MYONLINECLINIC, which turns any computer or smartphone into your very own portable medical clinic, your healthcare provider is just a few clicks away.

    Novitas network laboratories

      Novitas network laboratories test your samples and the doctors examine the results. After the examination and diagnosis, you get your medical report online and prescriptions delivered to your home, and the report will be uploaded to the online patient file.

      Partner with Novitas

      Working in line with the insurance network/plan of the employees, Novitas designs scaled, customized telehealth solutions to minimize risks and costs while delivering quality care to the patients in the most cost-effective manner. Plus, it gives the employees convenience of accessing primary out-patient care whenever they need it without stepping out of their workplace or accommodation.

      • Provides quality care in underserved areas
      • Reduces cost of treatment
      • Improved patient satisfaction
      • Efficient workflow
      • Enhance care coordination and readiness for value-based care
      • Use care automation tools to ensure high-quality care via evidence-based protocols
      Employers' benefits

        In today’s fiercely competitive talent market, low-cost telehealth solutions can help self-insured employers significantly reduce healthcare costs and stand out as one of your community’s best places to work.
        Our service is a great way for your business to show how much you care about your employees, your customers, and their families.
        Since they won’t have to take time off to go and see a doctor, you’ll have less absenteeism, increased productivity, and a healthier, happier workforce.

        Our team is dedicated to helping deliver the best possible service to your business by supporting you with comprehensive management information, dedicated account management, and bespoke communications.

        For some companies, especially those that are self-insured, the rising cost of health insurance coverage is as much of a battle as attracting and retaining great talent. Novitas works with you to develop telehealth solutions that cut healthcare costs and give your current and potential employees unique benefits.

        • Reduces healthcare costs, especially for self-insured employers
        • Lower absenteeism and higher productivity
        • Unique benefits that make your company an attractive place to work
        • Quick access to around-the-clock urgent care from home, work, or anywhere
        • Full marketing support to onboard employees
        Resellers and TPAs

          Allows customized benefits packages with quality, on-demand health solutions that reduce healthcare costs, streamline efficiency and answer the growing demand for immediate availability of primary outpatient care from your clients and their members.

          We work with you to understand your clients and their members and help you customize your benefits packages with telehealth solutions that meet their needs for greater efficiency, reduced costs, and higher member satisfaction. Fast, easy integrations assure that your systems work smoothly with our secure, regulatory-compliant platforms.

          • Customized, scalable telehealth solutions for any size organization
          • Streamlined, worry-free data integrations
          • Reduced medical spend and increased efficiency
          • Generate new revenue streams for your business
          • Quick, hassle-free integration
          • Full and ongoing marketing support to jump-start adoption and drive utilization

          Connect with our doctors online 24/7 in 15 minutes. Call 800 200 800

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