At Novitas doctors are fully qualified to diagnose a patient’s condition, recommend treatment plans, provide second opinions on previous diagnoses and give advice on prescription and non-prescription medications. If, in the instance, that specialist treatment is required, the doctors are equipped and ready to recommend and refer patients to the appropriate specialists and facilities.

In many cases, tele-health services are covered by insurance, depending on your insurance provider.

At Novitas we follow strict guidelines to keep the confidentiality of the patients and the Consultation room maintains privacy exactly like that of in person visit.

Absolutely yes!

Though technology has enhanced but we still are aware of certain limitations your personal relationship with doctor will never be compromised.

Tele-health is a platform that will help the patients talk to the doctor in real time without visiting a clinic, They don’t waste time traveling, or money on parking or transportation. They don’t risk exposure to other patients with communicable illnesses.

Your queries and concerns are our primary focus, you can call as many times as you wish through tele-consultation.

No, as tele-consultation has limitations of personal visits and investigations, we believe in giving you genuine care by not wasting any time and making sure you reach in safe hands as soon as possible.

Yes, though our physicians can handle multi languages, the common mode of communication is English.

Novitas considers every information very safe and secure which is handled by accredited software mechanism in accordance to the law of the government (DHA).